Been using their services since 2007. Never had any problems, Equipment was sent preprogrammed overnight plug and play. When I did have a question in my case the company owner personally took care of my concern and or forwarded me to one of his specialists for a particular step by step repair for my issue. Never a charge and outstanding service 24/7. I have recommended them to many other fellow business owners with nothing but positive results.
Christopher C.
We have used Renaissance Associates for our credit card processing since 2014. We have had an awesome experience. Our rep, Jennifer M. is awesome. She is friendly, knowledgeable, and professional. Anytime we have ever needed anything, Jennifer handles it promptly and accurately. Competitive rates and outstanding customer service will keep us customers for life!
Jackie N.
Renaissance Associates has been the merchant service manager for my business for over twenty years, and we have been very happy with their services. Our account rep is attentive and diligent, and works tirelessly to get us the best rates. It’s nice to know that they are always looking out for our best interests!
Nikki W.
Current Contractor – Account Executive in Houston, TX
I have been working at Renaissance Associates as a contractor
Pros
Very helpful and engaging. They provide all the tools you need to succeed. And always continuing to increase business revenue partnerships to increase services and products to be added to the sales team arsenal of products and services.
Cons
I have not experienced any cons
Advice to Management
Keep up the good work
Current Employee – Underwriter in Dallas, TX
I have been working at Renaissance Associates full-time (More than 8 years)
Pros
I love that everyone works as a team so we are the best we can be for our merchants!
Cons
Can’t think of any cons if anything ever comes up we work it out as a team!
Advice to Management
Keep doing what you do we are successful because of your leadership!
Current Employee – Customer Retention Manager in Dallas, TX
I have been working at Renaissance Associates full-time (More than a year)
Pros
Very opened minded to new ideas to help improve the company from staff and workers on the inside. Owners Mike and Dan are pleasant people to work with.
Multiple opportunities to grow your personal income even while doing daily tasks. Lifetime residual sales income available for anyone who refers business accounts to their team!
Cons
Can’t think of any at this time.
Advice to Management
Keep doing what you’re doing guys, the big Guy upstairs definitely sees what you’re doing.
The staff at Renaissace Associates is fantastic. You talk to someone right away rather than sitting on hold for 15 minutes. The staff is all knowledgeable and willing to help with whatever your need may be.
Thorough explanation of services offered – thru website enhancement along with options for social media etc..
These folks are a dream to work with and they actually want to help me grow my business, which in turn grows theirs. It’s a win all around!